Frequently Asked Questions

No. SEPM is not a debt collection agency. It does not collect money, negotiate payments, or pursue recovery in its own name. It is an administrative framework for enforcement coordination.

No. SEPM is not a law firm and does not provide legal advice. All legal services, advice, and proceedings are provided solely by appointed solicitors under separate engagement.

All legal demand letters and court documents are issued solely by appointed solicitors, not by SEPM.

No. SEPM does not determine legal liability or decide the proper party for enforcement. These determinations are made by solicitors in accordance with applicable law and facts.

This is common. Management bodies rely on registered ownership records. Where ownership is unclear (e.g., pre-strata title transfer), clarification may require lawful verification processes undertaken by solicitors. SEPM does not conduct private investigations.

There is no upfront enforcement cost to the JMB or MC. Legal fees and enforcement-related costs arise only where enforcement action becomes necessary, subject to law and solicitor engagement terms.

No. SEPM does not guarantee recovery outcomes. Outcomes depend on the financial capacity of the debtor and the rulings of the court.

No. SEPM does not have enforcement powers and does not compel payment. Only lawful enforcement actions undertaken by solicitors and courts may result in compulsory recovery orders.

No. SEPM does not replace managing agents, JMBs, or MCs. It supports enforcement coordination while management bodies retain their full statutory roles and responsibilities.